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CUSTOMER CAREShipping InfoProcessing Orders: We will process and ship your order within 2 business days (see time table below for further detail). No Saturday delivery if you choose expedited shipping. Shipping Method Est Processing Time Est Shipping Time Total Est Order Time
Standard 2 Business Days 3-5 Business Days 5-7 Business Days
2-Day*
(by 5pm (CST) 2nd bus day) 2 Business Days 2 Business Days 2-4 Business Days
Overnight*
(by 5pm (CST) next bus day) 2 Business Days 1 Business Day 2-3 Business Days
*2-Day & Overnight Shipping: Please allow 1 business day for a price quote for expedited shipping charges. If you choose 2-Day or Overnight.
Back-ordered Items: Automatically shipped as available unless otherwise instructed. Method of Shipment: UPS Groundtrac (from Monmouth, Illinois) unless otherwise specified. Delivery must be to a street address - NOT a PO Box. Shipping Charges: Based on total value of your order. Some heavy items may require additional charges. If address corrections are made by UPS, a fee of $8.00/address correction will be charged to your credit card.
Shipping to Alaska, HI and US territories: Add an additional $12.00. Expedited Shipping: Within continental U.S., please call Customer Service at 866-224-1391 for rate quote. No Saturday Delivery available. International orders: Please call Customer Service at 309-734-1232 or fax us at 309-734-2544.
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