CUSTOMER CARE

Customer Survey

At TARA® Spa Therapy, we strive to provide you with high quality natural products and exceptional personal and professional customer service. We value your business and look for ways in which we can be proactive in improving our customer service support.

To assist us in this endeavor, please take a moment to give us some feedback by answering the following questions. Thank you for helping us serve you better!


TITLE:
FIRST NAME: *
LAST NAME: *
ADDRESS: *
CITY: *	STATE:
ZIP/POSTAL CODE:
HOME PHONE: *
WORK PHONE: *
E-MAIL: *

HOW DID YOU FIRST HEAR ABOUT US?	Spa Spa Name Advertisement Editorial Referral/Recommendation Other

WHAT TARA® SPA THERAPY PRODUCTS ARE YOU CURRENTLY USING (PLEASE CHECK COLLECTION)?	Ayurveda Aromatherapy Bath Therapy HERBAL-EASE^TM Sun Therapy Supplements

HOW OFTEN DO YOU USE OUR PRODUCTS?	Very often Often Occasionally Seldom 1st Time User

WHAT IS YOUR FAVORITE TARA® SPA THERAPY PRODUCT?

HOW MANY OF OUR PRODUCTS HAVE YOU PURCHASED DURING THE LAST YEAR?	1-2 3-5 6-10 11-20 21+

HAVE YOU RECOMMENDED OUR PRODUCTS TO OTHERS?	Yes No

WHY DID YOU RECOMMEND OUR PRODUCT(S)?	Reason 1 If other, please specify Reason 2 If other, please specify

PLEASE RATE OUR CUSTOMER SERVICE (1 = POOR, 10 = EXCELLENT)	1 2 3 4 5 6 7 8 9 10

HOW OFTEN DO YOU GET SPA TREATMENTS?	1-2 year 3-4 year 5-6 year 7+ year

WHAT IS YOUR AGE?	20-30 31-40 41-50 50+

WHAT IS YOUR OCCUPATION?

HOW MANY PEOPLE LIVE IN YOUR HOUSEHOLD?	Adults Children

WHAT IS YOUR HOUSEHOLD INCOME?	Under $50,000 $51,000-$75,000 $75,000-$100,000 $100,000+

WHAT OTHER HEALTHCARE PRODUCTS DO YOU USE?

DO YOU WISH TO RECEIVE THE FOLLOWING:	Promotional material Product knowledge material Catalog New product offers

WHAT IS THE BEST TIME OF THE DAY TO REACH YOU BY PHONE?

MAY WE ADD YOU TO OUR E-MAIL MAILING LIST?	Yes No

COMMENTS/QUESTIONS:

Placing Orders and Product Information: 1-866-224-1391 FAX (309) 734-2544
Shipping, Delivery and Return Information: 1-866-224-1391 FAX (309) 734-2544